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With eBay Buyer Protection notifications, buyers and sellers that are part of an eBay Buyer Protection (eBP) case can be notified when the case changes state.

The types of cases created through eBay's Resolution Center are:

  • Buyer-Created Cases:
    • Item Not Received
    • Significantly Not As Described
  • Seller-Created Cases:
    • Mutually Canceled Transaction.

Use the SetNotificationPreferences call to subscribe to Platform notifications. Once subscribed, the selected notifications will be sent to the buyer or seller, as applicable, during the life cycle of an eBay Buyer Protection case.