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This type contains information about a hold placed on a payment to a seller for an order, including the reason why the buyer's payment for the order is being held, the expected release date of the funds into the seller's account, the current state of the hold, and the actual release date if the payment has been released, and possible actions the seller can take to expedite the payout of funds into their account.

Type that uses PaymentHold

Payment

Calls that use PaymentHold

Fields

Field
Type
Description
expectedReleaseDate
The date and time that the payment being held is expected to be released to the seller. This timestamp is in ISO 8601 format, which uses the 24-hour Universal Coordinated Time (UTC) clock. This field will be returned if known by eBay.

Format: [YYYY]-[MM]-[DD]T[hh]:[mm]:[ss].[sss]Z
Example: 2015-08-04T19:09:02.768Z
holdAmount
The monetary amount of the payment being held. This field is always returned with the paymentHolds array.
holdReason
The reason that the payment is being held. A seller's payment may be held for a number of reasons, including when the seller is new, the seller's level is below standard, or if a return case or 'Significantly not as described' case is pending against the seller. This field is always returned with the paymentHolds array.
holdState
The current stage or condition of the hold. This field is always returned with the paymentHolds array.

Applicable values:
  • HELD
  • HELD_PENDING
  • NOT_HELD
  • RELEASE_CONFIRMED
  • RELEASE_FAILED
  • RELEASE_PENDING
  • RELEASED
releaseDate
The date and time that the payment being held was actually released to the seller. This timestamp is in ISO 8601 format, which uses the 24-hour Universal Coordinated Time (UTC) clock. This field is not returned until the seller's payment is actually released into the seller's account.

Format: [YYYY]-[MM]-[DD]T[hh]:[mm]:[ss].[sss]Z
Example: 2015-08-04T19:09:02.768Z
sellerActionsToRelease
A list of one or more possible actions that the seller can take to expedite the release of the payment hold.