Skip to main content
Published: December 14 2006, 3:15:00 PMUpdated: July 28 2022, 11:25:41 PM

I've been using the ShippingServiceSelected.ShippingServiceCost returned in GetOrder to determine an order's Shipping cost.

This has been working fine but one of my customers is reporting a number of orders where the ShippingServiceSelected  is being not returned .

Summary

  When the ShippingService specified in each individual item of the Order is different as below, the Seller provided ShippingService value for the order will not be returned/displayed in the buyer's Payment page. 

          ItemId                    ShippingService (specified in the AddItem call )
  100000000004            UK_RoyalMailFirstClassStandard    
  100000000005            UK_RoyalMailSecondClassStandard


  At the time the buyer entered Payment page to do combined payment for the items purchased from the same seller, the buyer will see:

  1.  None of the shipping cost and shipping service that the seller defined for the individual item is displayed in the Payment page.
  2.  A text box is provided for the buyer to enter shipping cost.
  3.  The buyer click on Continue button.
      An order is then created,  the Shipping Cost the buyer entered is recorded in the ShippingServiceOptions.ShippingService.ShippingServiceCost property.

     To determine an Order's Shipping Cost from the GetOder call,  you should check :
   1. If the value of the CreatingUserRole property equals to 'Buyer'

   2. If the ShippingServiceSelected container is not returned, check if  the values of the ShippingDetails.ShippingOption.ShippingService are the same for all the items in the Order. You can make GetItemTransaction to retrieve the data.

   3. If  the values of the ShippingDetails.ShippingOption.ShippingService are not the same,  the shipping cost is the value returned in the ShippingServiceOptions.ShippingService.ShippingServiceCost property.

How well did this answer your question?
Answers others found helpful