Why does Fulfillment api's getOrders return Cancelled Orders ?
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Published: December 18 2018, 2:51:00 PMUpdated: November 28 2020, 12:48:45 PM
Why does Fulfillment api's getOrders return Cancelled Orders?
The orders that get Cancelled are checkout complete purchases, i.e. they are
orders so they should appear in the Fulfillment API's getOrders response no matter whether the orders were cancelled or refunded.
There are containers/fields in the getOrders API response to
keep a record of cancel/refund status of orders:
These containers need to be checked before fulfilling the orders.
Note: Even if filters like IN_PROGRESS|NOT_STARTED are included in the request, since cancelled orders don’t start the
fulfillment process, the getOrders response will not filter them out and they will be returned in the response.