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Published: December 29 2011, 10:34:00 PMUpdated: November 28 2020, 10:11:01 PM

How can we get a buyer information such as phone number and email address that is viewable on the seller's My eBay Sold Record page


 The information reported in the Sold Record detail page is available in Selling Manager Pro tool which allows sellers to make changes to fields such as Buyer Full Name, Address, Phone Number, Shipping Carrier, Shipping Costs, Payment Information, Shipping Information, etc. The Sold Record data can be also retrieved with the Selling Manager API  GetSellingManagerSaleRecord call :

Below are the GetSellingManagerSaleRecord request and response for the Sold Record displayed in your snapshot:

<?xml version="1.0" encoding="utf-8"?>
<GetSellingManagerSaleRecordRequest xmlns="urn:ebay:apis:eBLBaseComponents">

  Keep in mind, one must subscribe to Selling Manager or Selling Manager Pro in order to make Selling Manager API calls. 
  Reference:  Using Selling Manager Calls in the Trading API 

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