Send Return Message

POST /post-order/v2/return/{returnId}/send_message

This method can be used on behalf of a buyer or seller to send a message to order partner regarding the return request.

This method is not supported in the Sandbox environment.

Input

Resource URI (production)

POST https://api.ebay.com/post-order/v2/return/{returnId}/send_message

URI parameters

Parameter	Type	Required?	Meaning
returnId	string	Required	The unique eBay-assigned ID of the return request. The returnId value is required as part of the call URI to identify the return request for which the message is intended.

HTTP request headers

All requests made to eBay REST operations require you to provide the authorization HTTP header for authentication.
See HTTP request headers for details.

Authorization

This call uses standard authorization tokens. See Making a Call for details.

Payload model

The following lists all fields that could be included in the request.

{ /* SendMessageRequest */
"message":
    { /* Text */
    "content": string,
    "language": string,
    "translatedFromContent": string,
    "translatedFromLanguage": string
    }
}

Request field descriptions

Input Container/Field	Type	Occurrence	Meaning
message	Text	Required	This container is used to input the text that comprises the message being sent to the order partner.
message.content	string	Conditional	This field displays the actual textual content in the language specified in the language field. This field is always used for containers using the Text type.
message.language	string	Conditional	This two-letter code indicates the language used to display the content in the content field. The language will default to the language used on the eBay site if a specific language is not specified through the Accept-Language HTTP header. This field is always used for containers using the Text type. The full list of language enumeration values are defined in the LanguageEnum type definition. Applicable values: See LanguageEnum
message.translatedFromContent	string	Conditional	If language translation/localization is required, this field displays the actual textual content in the language specified in the translatedFromLanguage field. If language translation was not required, this field is not applicable.
message.translatedFromLanguage	string	Conditional	If language translation/localization is required, this two-letter code indicates the language used to display the content in the translatedFromContent field. If language translation was not required, this field is not applicable. The full list of language enumeration values are defined in the LanguageEnum type definition. Applicable values: See LanguageEnum

Output

Payload model

This call has no response payload.

null

Samples

New to making API calls? Please see Making a Call.

Note: Some item IDs, user IDs, or other data in these samples might no longer be active on eBay. If necessary, you can substitute current eBay data in your requests.

Sample: Send a Message

This operation enables the buyer and seller to communicate.

Description

In this operation, the seller sends a messge to the buyer regarding the specified return request.

Input

The returnId parameter is required to identify the return request associated with this message. The message.content field contains the message text.

URL format. See also the non-wrapped version of this URL.

POST https://api.ebay.com/post-order/v2/return/5********9/send_message
{ 
  "message":
  { 
    "content": "I have received your return request, and you can expect a return shipping label shortly."
  }
}

Output

A successful call returns an HTTP code of 200; there is no payload for the response.

JSON format.

Change History

Change Date	Description